Entrepreneurial, people-centric communications leader and community builder with ten years of experience in the corporate and higher education spheres.
Launched Nielsen’s global alumni relations strategy.
I’m the author of Hooked: How to Build Habit-Forming Products and have taught at the Stanford Graduate School of Business and Design School. I’ve sold two technology companies since 2003 and now help teams design more engaging products.
I am the founder and Principal at Bersin by Deloitte. Bersin by Deloitte is the leading provider of research-based information, benchmarking, professional development, and advisory consulting services for strategic HR, talent management, leadership development, recruiting, and training organizations.